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E-learning refresher course emergency response officer

23,99 (incl. btw 29,03)

The purpose of this e-learning is to help you refresh your knowledge and skills in preparation for the in-house emergency response officer refresher course. Through this course, you will practice fighting small, starting fires, providing assistance during evacuations, and administering first aid. This updated e-learning provides insights into the causes and consequences of smoke spread, as well as the measures that can be taken to reduce this risk.

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Artikelnummer: WEBSHOP ELEARNING HERH ERO Categorieën: ,


An incident, such as a fire in a server room or a colleague falling, can easily happen in your company. As an in-house emergency response officer (ERO), you can make a difference in these kinds of incidents. It is therefore important that you keep your knowledge of firefighting, spreading of smoke, evacuation and first aid up to date and regularly practice your skills for fighting fire, responding to an evacuation, and providing first aid.

So, after you pass the basic training in-house emergency response officer, it is wise to refresh this course material every year. Regular repetition and practice are essential to keep your knowledge and skills up to date and to be able to act adequately in case of emergencies.

This e-learning contains all the information you need as an ERO to make a proper assessment of the situation in the event of an incident, to safely extinguish a small, starting fire, to provide assistance in the event of an evacuation and to provide first aid. 

The firefighting and evacuation section explains the approach to make a proper risk assessment using the smoke and fire indicators and fighting a small, starting fire that might occur in most companies. In the evacuation section, you  also refresh your knowledge on how to act during a general evacuation procedure. And the first aid section contains the skills to provide first aid for common injuries in most companies.

The firefighting and evacuation material has been updated in response to new insights into the spreading of smoke from a study by the NIPV. The results of this research have been translated into this e-learning.

Smoke and the speed with which it can develop and spread makes the job of the ERO a lot more difficult than has long been assumed. This has led to an adjustment of the action perspective of the ERO. The ERO must be well prepared and be able to act adequately, safely, and quickly in the event of a fire. He/she must be aware of the effects of the spreading of smoke on escape possibilities and chances of survival and how the spreading of smoke can be limited. The ERO must be able to make quick decisions in a simple manner about what to do in any situation.

A new paragraph on inhalation injuries has been included in the first aid material. The dangers of smoke, hot air, steam, and often invisible toxic gases make this injury deserve more attention and is therefore now included in the e-learning.

In addition, the first aid section is up to date in accordance with the Dutch First Aid Guidelines 2021.

For whom

You are an employee of a company, you are a certified basic in-house emergency response officer, and you would like to keep your knowledge and skills up to date for making a proper assessment of the situation in the event of an incident fighting a small, starting fire, providing assistance in the event of an evacuation, and providing first aid.


This e-learning prepares you for the refresher course in-house emergency response officer. You will refresh your knowledge and practice your skills to make a proper assessment of the situation in the event of an incident, fight a small, starting fire, provide assistance during an evacuation and provide first aid.


You will have access to the content of this e-learning for 1 year.

Study load

It is recommended to study the learning material in advance and to complete the practical assignments and the questions in this e-learning. Studying the material in advance contributes to better learning and exam results. Going through this e-learning takes an average of 3 to 4 hours.

Extra informatie


The following essential topics are presented:

– ER team interventions and tasks

– ER team intervention options in the event of fire and evacuation

– ER team tasks in the event of a fire

– ER team tasks in the event of an evacuation

– Principles for providing first aid

– Providing first aid for:

  – Wounds

  – Bruises and sprains

  – Fractures, dislocations, and spinal injuries

– Cardiopulmonary resuscitation

– Inhalation injury

– Choking

– Quickly turning a casualty onto their side

– Bleeding

The following topics are presented in the extra information:

– Emergency response principles

– Fire and its causes

– Preparing for an evacuation

– Providing first aid for:

  – Eye injuries

  – Burns

– Dealing with other emergency injuries

Admission requirements

To be admitted to the refresher course in-house emergency response officer, you must be a certified basic in-house emergency response officer.



The refresher in-house emergency response officer exam consists of 1 part:

– Practical exam


If you pass the practical exam (at your in-house emergency response training company), you will be certified by NIBHV for a refresher in-house emergency response officer.

Period of validity certificate

The certificate is valid for one year from the date of issue.

Type cursus


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